Privacy Policy

Teal Hair and Makeup Studio, Inc.
Effective Date: [Insert Date]

Teal Hair and Makeup Studio, Inc. Teal is a hair and makeup studio incorporated in the Commonwealth of Massachusetts. We are committed to protecting the privacy and security of personal information collected from our clients, website visitors, and individuals who communicate with us electronically, including via text message.

This Privacy Policy describes how we collect, use, disclose, and protect personal information in compliance with applicable federal and state laws.

We may collect the following categories of personal information:

a. Identifying Information

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Appointment and service details

b. Communication Data

  • SMS/text message communications

  • Email communications

  • Customer service inquiries

c. Transactional Information

  • Appointment history

  • Payment and billing information (processed by third-party vendors)

    d. Technical and Website Data

  • IP address

  • Browser and device information

  • Website usage and analytics data

e. Marketing Preferences

  • SMS and email opt-in/opt-out status

  • Communication consent records

Information is collected when you:

  • Book or request services

  • Submit forms on our website

  • Opt in to receive text messages or marketing communications

  • Communicate with us by phone, email, or SMS

  • Interact with our website

We use personal information to:

  • Schedule, manage, and confirm appointments

  • Provide hair and makeup services

  • Send appointment reminders and service-related notifications

  • Send promotional and marketing messages (with consent)

  • Improve our services and customer experience

  • Comply with legal, regulatory, and tax obligations

 

Text Messaging & SMS Communications

Teal Hair and Makeup Studio, Inc. uses Textel, a third-party SMS communications platform, to send transactional and marketing text messages.

By providing your mobile phone number and opting in, you consent to receive SMS messages from us, which may include:

  • Appointment confirmations and reminders

  • Studio updates

  • Promotions and marketing offers

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

Mobile information will not be shared with third parties for their own marketing purposes.

 

Legal Basis for Processing

We process personal information based on:

  • Your consent

  • Performance of a contract (providing services)

  • Compliance with legal obligations

  • Legitimate business interests

 

Sharing of Information

We do not sell personal information.

We may share information only with:

  • Service providers (e.g., booking software, payment processors, Textel)

  • Technology vendors supporting our operations

  • Government or legal authorities when required by law

All service providers are contractually required to protect your information.

 

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information, consistent with Massachusetts Data Security Regulations (201 CMR 17.00).

While we take appropriate security measures, no system is completely secure.

 

Data Retention

Personal information is retained only as long as necessary to fulfill business, legal, and regulatory obligations.

 

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Withdraw consent for marketing communications

Requests can be submitted using the contact information below.

 

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

 

Cookies

Our website may use cookies or similar technologies to improve functionality and analyze traffic. You may control cookie settings through your browser.

 

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

 

Contact Information

Teal Hair and Makeup Studio, Inc.
229 Stedman St, Lowell, MA 01851, United States
Email: hello@teal-studio.com
Phone: 978) 453-8325

 

SMS Terms & Conditions

Program Description

Teal Hair and Makeup Studio, Inc. offers an SMS messaging program for appointment-related communications and marketing promotions.

Message Types

Messages may include:

  • Appointment confirmations and reminders

  • Service updates

  • Promotions, offers, and marketing messages

Message Frequency

Message frequency varies based on user interaction and preferences.

Cost

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You may cancel the SMS service at any time by replying STOP. You will receive a confirmation message once unsubscribed.

Help

For assistance, reply HELP or contact us directly.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your participation is subject to our Privacy Policy. Mobile information will not be shared with third parties for their own marketing purposes.

Eligibility

By opting in, you confirm you are the account holder or have authorization to enroll the provided mobile number.

 

SMS Opt-In Disclosure (Booking Forms / Website)

You may copy and paste this exactly where clients enter their phone number:

By providing your mobile number and opting in, you agree to receive text messages from Teal Hair and Makeup Studio, Inc. regarding appointments, services, and promotions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms & Conditions for more information.